Your team and roles
Shopify staff access, and inviting teammates on the web app.
Inside Shopify, Etchly follows your Shopify staff permissions. Anyone you give access to the Etchly app in Shopify can use it. Manage this in Shopify under Settings → Users and permissions.
On Etchly on the web, you can invite teammates. To set it up, open Etchly in your Shopify admin and choose Open Etchly on the web. Your team shares one Library across all of its stores (see Selling in more than one store).
| Role | Can do |
|---|---|
| Owner | Everything, including ownership. There is always at least one Owner. |
| Admin | Everything except ownership: products, publishing, orders, wallet, settings, stores and team. |
| Manager | Create and edit products, set prices, publish and unpublish, delete products, act on orders. No wallet, settings or team. |
| Designer | Create and edit designs, upload artwork, manage the Library. No publishing or prices. |
| Viewer | See products, Library, orders and Sales & Profit. No changes. |
Invite someone: on the web, go to Team, choose Invite someone, enter their email, and pick a role. Etchly emails them the invitation, and the page says "Invitation sent to" their address. They must sign in with the same email address, and the link works once and expires after 7 days. If the email doesn't arrive, or Etchly can't send email at that moment, the page shows a Copy link button so you can send the link yourself.
Didn't arrive, or expired? Under Pending invitations, choose Resend. Etchly sends a fresh email and the old link stops working. You can also cancel an invitation there.
Change or remove someone: on Team, change a person's role or remove them. Owners and Admins can manage roles. Contact us if ownership needs to change.
Still stuck? Send us a message.